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2016-04-19

Sharp LC-40LE540E - not booting - bricked software - revived via service mode and firmware update

This was my first Sharp TV. And as always with new devices, I spent too much time testing the wrong things. But hey, this is my hobby and I always learn something even when I walk down the wrong path.

The seller of this TV said that it suddenly failed and wouldn't start anymore. It was purchased early 2013. A bad capacitor was not likely. A panel failure just maybe. I suspected some failed semiconductor.

When I plugged in, the indicator light went blue. Nothing else happened. After about a minute it switched off. The power button on the TV would turn it blue for a longer while, but still nothing on the screen. The remote had no effect at all. The device did not go to stand-by, where the indicator would light up red.

Ok, I fetched the service manual from elektrotanya.com and opened it up:



Not much to see here. I nice big subwoofer. Reminded me of Philips TVs 2010 and up. Even the small speakers are identical to the Philips.

The service manual is nice. It contains the schematics for all DC regulator stages, fully zoomable board layout and schematics of the main board and the power supply (only basic schematics there).

First thing to try is the service mode:
Well, nothing worked. As I learned later, I should have been more patient. But then, I started my routine checks instead.

Power supply

5V stand by: check
12V: check
5.75V: check
BL_ON (backlight): low, means off

Aha, so the processor didn't switch the backlight on. As this TV has no diagnostic blink codes, this meant testing all the voltages:


I noticed that IC3701, the frame rate converter (FRC) was running too cold. This thing should heat up. That was suspicious.

All voltages checked out good. The FRC chip had all required voltages.

So on to the TCON board:


The supply voltage was missing! Where did it come from? On the main board there is a little control circuit with a FET, which switches the supply.


And guess where the control signal PANEL_ON_P1 comes from? The FRC chip! The chip has an EEPROM connected to it:


I took my scope and probed the EEPROM. Besides a short flash of activity on the clock line shortly after power on, there was nothing going on. I also tried the freezing trick I learned from norcal715 (my favorite repair channel) on YouTube with no luck. Did this mean that the FRC chip was dead? Oh dear.

In some desperation I browsed the net and came across a video I had already seen once. It is from Grand Pass TV Repair, another of my favorite channels. The guy is wrestling with a Sharp TV, which would wake up in service mode, but fail again after pulling the plug.
https://www.youtube.com/watch?v=fBWX34wTULw

I gave the service mode another try. After about 10 attempts, the TV suddenly woke up and I was able to enter the menu! It's quite nasty. The trick with the buttons won't work immediately, it takes a number of tries. With the remote it won't work at all. I was fooled big time when I first attempted this. :-( Could have saved me a lot of effort. That's my personal Sharp lesson.


So, I went to the ETC menu and tried "EEP Clear" and "EEP Clear B" to reset the non-volatile RAM (NVRAM). In both cases, the TV went black and switched off. However, it still would not turn on again properly.

Pressing END during the factory menu opened the standard menu. It worked totally normal. There was nothing physically wrong with this set. Pressing the stand-by button on the remote switched it to stand-by ok (red indicator). But still it would not start up again.

A factory reset did not help, so I finally decided to run a firmware update, now that I knew how to start up the set. And this finally fixed it!

Hallo Frau Johansson!



So what exactly was wrong with this TV in the first place? No idea. The software somehow bricked itself. Luckily, there were ways to unbrick it, in contrast to the silly little Sony I tried to revive earlier this year.

This is a nice TV. The colors are good. The blacks are very dark. The sound is full thanks to the subwoofer. It may not have the fancy looks with its plastic case, but it has qualities!

I spotted some cheap capacitors on the power supply. They are all the same type, but one of them looked different. It is not easy to see on the image (the little, standing ones).


Desoldering is a breeze with my brand new pride and joy, the ERSA i-Con soldering station. This device is just awesome. Soldering is smooth like cutting through butter with a hot knife.


The 2x40 watts chip-tool makes desoldering a snap:


The left one looked slightly more bulged:


The capacitance values measured ok. The ESR was not really exciting but the caps measured different. The indispensable Blue ESR Meter in action.


For what reason ever, they are 47µ 50V, even though the maximum voltage there is 12V. I swapped them with some decent Nichicon HD 100µ 25V.



Ok, this TV is now ready to run just fine for a couple of years!

13 comments:

  1. Good day friend! Still I do not understand how you managed to turn the TV on. What was the cause of the defect. Defective EEPROM, or faulty capacitors? Please excuse my English, I'm from Czech Republic. Thanks for the answer and have a nice day.

    ReplyDelete
    Replies
    1. Hi,
      I do not know the reason for the defect exactly. I can only speculate that some data had been corrupted and the device did not boot properly anymore. There was no electrical fault.

      I turned the set on in service mode like it is described in the service manual. It just took a number of attempts because that doesn't work every time. Some patience is required - which I did not have and therefore tested a number of useless things :-)

      Delete
    2. Hi!
      I have the same problem, but unfortunately I was as eagerly, so I proceeded quite well. I've tested a lot of useless things. On the Polish site I learned that problems NAND MEMORY. So I ordered a new programmed from ebay, yesterday I changed the TV is still not working. The only change that has occurred is that the power light is still flashing. Still I want analyzed by a circuit for the NAND MEMORY under a microscope to make sure that I was all contacts soldered correctly.
      I enclose a link to purchase on ebay. http://www.ebay.com/itm/SHARP-40LE540-46LE540-NAND-MEMORY-29F1G08ABADA-QPWBXF915WJN2-/231886386957?hash=item35fd81770d:g:TW8AAOSwnH1WZTR2

      Delete
    3. That's interesting. Thanks for sharing. So did you try to get into the service mode at all? I mean, if the TV does work - like mine did - everything is basically in order and just some state in nonvolatile memory is corrupted. The NAND could have been the issue, however it wasn't totally dead. It just needed some cleaning up, it seems.

      Delete
    4. So today I realized why I carried the TV to turn on and only light was blinking. Under the microscope, I found out that I'm wrong soldered contact. TV patches and joy I shouted when I appeared on the screen napis SHARP. So the problem is resolved.

      Delete
  2. I feel like my NAND was totally dead. Therefore, it is good to first try your procedure before anyone decides to replace the entire NAND.

    ReplyDelete
  3. Dear Hermann
    i got the same problem on my tv with your help i could start the tv on service mod ,juste like you i try to reset eeprom on menu,but tv dont start i would like to update the firmware but i dont even find it on the net can you help me please
    thank you
    *sorru for my bad english i m from France

    ReplyDelete
    Replies
    1. Hi! This is weird. The french Sharp website does not offer software downloads! The english site doesn't find this model, so I suggest you try the german download. I think it won't matter, it is all the same software:

      http://www.sharp.de/cps/rde/xchg/de/hs.xsl/-/html/download-center.htm?p=LC40LE540E

      Delete
  4. HI, Have the same problem , solved however got another , before this "situation" i wawws able to watch TV and store DTV programs , now tv is working new firmware is installed , but i cannot store any programs :( i have tried to reset EEP but still nothing , the funniest thing is that when i am searching DTV programs in service mode it is showing UK programs after finish of searching, but still once switch to stand-by and turn on gives same DTV:no programs registered ... any ideas , have gone thru google and found all TV models solutions , except this one :(

    ReplyDelete
    Replies
    1. Hi,

      what I reported is all I know about this TV. It generally seems to have strange trouble with its non volatile RAM.

      Delete
    2. Hy. I Have the same problem Like yours . Tv not registered the programson dts . You identified the cause of malfunction .thanks

      Delete
  5. Perfetto, seguendo questa guida che ho trovato no riuscito a far ripartire uno Sharp LC-40LE540E di un mio amico che si accendeva ma non si vedeva piu nulla dopo un temporale con fulmini nelle vicinanze.
    Grazie mille.
    loris

    ReplyDelete
  6. hi. how to set the time, no TV signal on Sharp LC-46LE540E

    ReplyDelete

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